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Privacy & Data Protection Policy

Home Privacy Policy

Last Updated: March 2026

1. Introduction

Captime Corporate Management Limited ("Captime", "we", "us" or "our") operates the website Captime.hk and provides company incorporation and related corporate services in Hong Kong.

We are committed to protecting your personal data in full compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region ("PDPO"). This Privacy and Data Protection Policy explains how we collect, use, disclose, process, and safeguard your personal data when you interact with our website or use our services.

By accessing our website or providing any personal data to us, you acknowledge that you have read, understood, and consented to the practices described in this policy.

2. What is Personal Data?

Under the PDPO, “personal data” means any data that relates directly or indirectly to a living individual, from which the identity of the individual can be ascertained, and in a form in which access to or processing of the data is practicable.

3. Types of Personal Data We Collect

3.1 Personal Data You Provide

We collect the following categories of personal data when you engage with our services:

  • Full name, date of birth, and contact details (email address, telephone number, mobile number, residential or mailing address)
  • Identification information (passport copy, national identity card, driver’s licence, or other government-issued ID)
  • Proof of address documents (issued within the last 3 months)
  • A photograph of yourself holding your passport
  • Company and business-related information submitted during incorporation or service applications
  • Any other information you voluntarily provide through our order forms, emails, chats, calls, or meetings

If you provide personal data of third parties (such as directors, shareholders, spouses, or employees), you confirm that you have obtained their consent for us to collect, use, and process their data for the purposes outlined in this policy.

3.2 Automatically Collected Information and Cookies

When you visit our website or use our online services, we may automatically collect technical and usage information through cookies and similar tracking technologies.

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They help us recognise your device, remember your preferences, and improve your overall experience. We use both first-party cookies (set by Captime.hk) and third-party cookies (set by trusted service providers).

4. Purposes of Collection, Use and Disclosure

We collect, use, and disclose your personal data for the following legitimate purposes:

    4.1 To process your applications for company incorporation, company secretarial services, registered address, mail forwarding, nominee director/shareholder services, and other related services;

    4.2 To conduct due diligence, identity verification, and compliance checks required under Hong Kong laws (including anti-money laundering and counter-terrorist financing regulations);

    4.3 To prepare and submit documents to the Companies Registry, Inland Revenue Department, and other government authorities;

    4.4 To communicate with you, respond to your enquiries, and provide customer support;

    4.5 To process payments and manage billing;

    4.6 To comply with legal, regulatory, or governmental requirements;

    4.7 To manage our internal business operations, risk assessment, and record-keeping;

    4.8 To improve our services through surveys, feedback, statistical analysis, and website optimisation (including the use of analytical cookies);

    4.9 For any other purpose directly related to the above or to which you have given specific consent.

We may also use your contact details to send you service-related updates or, where you have consented, marketing and promotional information about our services. You may withdraw your consent for marketing communications at any time.

5. Accuracy and Retention of Personal Data

We take reasonable steps to ensure that the personal data we hold about you is accurate, complete, and up to date.

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. When the data is no longer needed, we will securely destroy or permanently delete it.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, misuse, alteration, or disclosure.

While we strive to safeguard your information, you are also responsible for maintaining the security of your own devices and account credentials. Please notify us immediately if you suspect any unauthorised access to your data or account.

7. Disclosure of Personal Data

We may disclose your personal data to:

  • Our employees, affiliates, and authorised service providers who assist us in providing services (under strict confidentiality obligations);
  • Government authorities such as the Companies Registry and Inland Revenue Department for incorporation, filing, or compliance purposes;
  • Third-party providers (e.g., payment processors, couriers, independent accountants, or banks);
  • Professional advisers or as otherwise required or permitted by law.

We do not sell your personal data to third parties. Any international transfer of data (if required) will comply with the requirements of the PDPO.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you;
  • Request correction of any inaccurate or incomplete personal data;
  • Withdraw your consent to the collection, use, or disclosure of your personal data (subject to legal and contractual limitations).

To exercise any of these rights or if you have questions about this policy, please contact our Data Protection Officer at: [email protected]

Please note that withdrawing consent may prevent us from providing or continuing certain services to you.

9. Changes to This Policy

We reserve the right to update or amend this Privacy and Data Protection Policy at any time. The revised version will be posted on our website with an updated “Last Updated” date. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
Phone: +852 26126404
Address: Rm E, 11/F, On Wah Industrial Building, 41-43 Au Pui Wan Street, Shatin, NT, Hong Kong